Zach Lupei (MBA 2015) - Taking on Risk

Zach Lupei (MBA 2015) - Taking on Risk

Zach Lupei (MBA 2015) - Taking on Risk

Having worked as an engineer at SpaceX and as an analyst at Oaktree Capital, Zach Lupei (MBA 2015) is now building a startup in the personal-finance space. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=4352&cindex=3

By Vocalcom

Four Ways the Right Call Center Software Will Help Improve Service Quality

Customers who reach out to call centers usually do so because they’re upset about something. Maybe they feel as though they’re getting charged too much. Maybe the product that they purchased isn’t working correctly. Maybe they’re disappointed in the quality of a service they’re receiving. Whatever the reason, callers aren’t usually in the best of moods, and it’s vital that...
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