Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix converts annoying long voice menus into smart visual menus. With Zappix, your call to your service provider will never be the same. Visit http://www.zappix.com for more info or download Zappix for android from https://play.google.com/store/apps/details?id=zappix.com

By Vocalcom

The Rising Dominance of Messaging Apps for Customer Service

Customer service practices are always evolving, often due to new technologies that simplify and enhance the customer experience. Yet, with the hot new trend of conversational commerce, familiar names are surfacing as prime channels for customer engagement. The development of chat bots for customer service is certainly a technological advancement, but the platforms that host them are anything but new....
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