Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix converts annoying long voice menus into smart visual menus. With Zappix, your call to your service provider will never be the same. Visit http://www.zappix.com for more info or download Zappix for android from https://play.google.com/store/apps/details?id=zappix.com

By Vocalcom

Eighty Percent of Shoppers Prefer Cross-Channel Communication

The world of customer service is competitive, there’s no two ways about it. Therefore, when it comes to trying to make your call center applications as effective as possible, it’s imperative that not just one source of communication is depended on to reach clients. In fact, a new NCR poll reveals that 70 percent of retailers believe customers are more...
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