Turn your Visitors into Buyers
Better sales conversions, happier customers and long-term customer retention are all just a chat away with Vocalcom supercharged live chat software
The fatest path to reach customers. Chat with potential clients in real time. Start talking to your e-shoppers an let your sales people deliver a live shop experience! There's never been a better way to maximize online sales and customer satisfaction. Our live chat software let you easily connect with your website visitors during high-stakes situations. Whether they’re searching for specific items or hesitating at checkout, you can chat with them to ensure they get exactly what they’re looking for – as if you are right in front of them.
By aligning your engagements with expected visitor value, our live chat software is able to deliver the most cost-effective type of engagement through chat, voice, or targeted offers. Vocalcom live chat software matches your prospective customers with the best person at the precise moment when intervention means the difference between an abandoned shopping cart and a new customer. Customer behaviors trigger chat at appropriate times. With the Best-in-class live chat software you understand their purchasing patterns to close the sale and increase product sales and average order value by up to 30% targeting the rights visitors.
There are customers waiting on your site, right now. Discover new opportunities by approaching customers directly on your site. Improve click-through rates and reduce bounce rates by engaging search traffic with live chat, personalized offers, or video chat with a person who can help. Web sites typically see conversion increases of over 25%. Vocalcom's live chat software enables you to connect and engage with your customers wherever they are.
Target the customers who are ready to check out. A primary driver for online abandonment is an inability to answer consumer questions quickly. 57% of consumers are likely to abandon online conversions without rapid responses to questions. Because your web site is exactlly like a shop, you can’t replace your sales people by a simple urn (contact form) or a cash register. Customers often leave sites at critical conversion points. Reduce abandonment by offering visitors an Exit live chat. Shopping experience is transformed by a face, a voice and a smile. No need to hire new employees to start a dialogue with e-shoppers with our live chat software solution. Turn current employees into available sales agents.
Consumers abandon sites after an average of only three clicks. Engage Before Visitors Abandon by text, audio or video chat. Proactive live chat is incredibly beneficial in sales and lead generation environments. Through our extensive capabilities that examine customer behaviour, data, our live chat software will proactively send an invitation to chat to the right customer at the right time. By leveraging Vocalcom's live chat software new capabilities, you can reach out to valuable online visitors within seconds, increase your conversion rates, and get the most out of your website traffic. Businesses that use Vocalcom live chat software typically see a 20% increase in conversions and a 35% increase in average order values.