A Single Sign-On for Everything. Effortless. All-in-oneVocalcom's edition for Salesforce is an enterprise class contact center, that add an incredibly rich suite of integrated call center technologies within the Salesforce platform itself — delivered via a true cloud model. Our customers benefit from fast, flexible and cost effective access to contact center capabilities that would normally be very complicated, expensive and slow to acquire, integrate and use.
The Best of Both Worlds — What does this mean for you?
Integrating Vocalcom with Salesforce, yields huge gains in agent productivity and efficiency. No switching between applications, and no fumbling around for the phone. We provide the technology and information needed to resolve more enquiries first time, resulting in a more rewarding interaction between agents and customers.
Powerful & Intelligent Dialing for Immediate ResultsIn addition, an integrated platform for sales campaigns, calling lists, and predictive dialing, means organizations are able to generate more qualified leads, revive existing prospects more easily, respond to hot web leads in seconds, and increase call volume and conversion ratios. More contacts. Less idle time.
Leading salesforce.com ISV partnerThe Vocalcom platform provides a market leading 99.99% service availability SLA, and processes hundreds of millions of calls, for thousands of agents working across the globe. Experience how customers have increased productivity 41% in 30 days with the Vocalcom Salesforce Edition. Try the world's most popular cloud contact center today!