Contact Center Software - All-in-One | Euro CRM outsourcing | 1.200 seats

Contact Center Software - All-in-One | Euro CRM outsourcing | 1.200 seats

Contact Center Software - All-in-One | Euro CRM outsourcing | 1.200 seats

Contact Center Software from Vocalcom is the leading Contact Center Software Solution, bringing the power to delight to thousands of customers worldwide. An all-in-one Multi-Channel Contact Center Software Solution. Euro CRM, the European leading provider of outstanding customer experience at every single opportunity, has been serving companies around the europe, providing superior results in managing their customer care, technical support and debt collection operations. Euro CRM choose Vocalcom Contact Center Software to provide excellent customer service, reduce costs, enhancing agility to grow business. Find out more about our all-in-one Contact Center Software : Contact Center Software

By Vocalcom

Optimizing Customer Service on Facebook

Contact centers that utilize social media channels to deliver customer service may think that all channels are alike. In reality, every social media site has its own characteristics which companies must consider to attain exceptional customer service. Facebook maintains great popularity as a social customer service channel. Unlike Twitter, which tends to be conversational and move fast with limited characters,...
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