Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive dialer, Power, Preview, & Progressive Dialing - Atento is ranked second in the world in the Business Process Outsourcing and Customer Relationship Management sector by revenue, is a leader in all its markets and has outperformed the market over five years of consecutive growth. Atento choose Vocalcom predictive dialer software for sales, collections, marketing automation and lead management operations. Vocalcom's predictive dialer improves the efficiency of your outbound campains by providing agents shortest wait time and dramatically increasing agents talk time with real, live, prospects. With a broad range of features that are robust and unique, yet easy to use, Vocalcom's predictive dialer is designed to maximize call volume and agents productivity. Find out more : Predictive dialer

By Vocalcom

Four Ways the Right Call Center Software Will Help Improve Service Quality

Customers who reach out to call centers usually do so because they’re upset about something. Maybe they feel as though they’re getting charged too much. Maybe the product that they purchased isn’t working correctly. Maybe they’re disappointed in the quality of a service they’re receiving. Whatever the reason, callers aren’t usually in the best of moods, and it’s vital that...
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