Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive dialer, Power, Preview, & Progressive Dialing - Atento is ranked second in the world in the Business Process Outsourcing and Customer Relationship Management sector by revenue, is a leader in all its markets and has outperformed the market over five years of consecutive growth. Atento choose Vocalcom predictive dialer software for sales, collections, marketing automation and lead management operations. Vocalcom's predictive dialer improves the efficiency of your outbound campains by providing agents shortest wait time and dramatically increasing agents talk time with real, live, prospects. With a broad range of features that are robust and unique, yet easy to use, Vocalcom's predictive dialer is designed to maximize call volume and agents productivity. Find out more : Predictive dialer

By Vocalcom

Call Center Week 2013: Multi-Channel Service, the Cloud, and Making One Big Transition

At this year’s 14th Annual Call Center Week 2013, what happens in Vegas certainly doesn’t stay in Vegas. Held in Las Vegas, Nevada from June 10-14, Call Center Week 2013 turned out to be yet another successful venture for the world’s largest industry event. And with the main topics of discussion – multi-channel engagement, cloud call center applications and solutions...
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