Customer Service Gets Social - Contact Center Solution for Salesforce

Customer Service Gets Social - Contact Center Solution for Salesforce

Customer Service Gets Social - Contact Center Solution for Salesforce

Vocalcom's Contact Center for Salesforce Brings Advanced Contact Center Capabilities to Salesforce. In order to deliver a great customer experience and increase productivity, your team needs visibility to relevant data at just the right moment. Give agents a complete customer view, cross-channel service capabilities, customizable workflow tools, and collaboration tools. You’ve taken the first step by moving to Salesforce. Now take it to the next level and transform your customer interactions by integrating your Salesforce CRM to the Vocalcom cloud contact center solution for Salesforce. Transform your customer experience by delivering a stellar customer experience anytime, anywhere and on any device and turning interactions across channels into ONE seamless conversation. Find out more : Contact Center for Salesforce

By Vocalcom

The Cloud: The Best Navigational Tool for Today's Complex Customer Landscape

Now more than ever, business executives are asking themselves how they can best deliver customer service in an ever-changing technology ecosystem. Combined with such things as vendor mergers and acquisitions, a rising importance of social computing and new cloud call center solutions, customer service executives have witnessed the rise of revolutionary new opportunities. Despite this, it can be difficult to...
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