Hosted Call Recording Solution for Contact Centers

Hosted Call Recording Solution for Contact Centers

Hosted Call Recording Solution for Contact Centers

Hosted Call Recording, solution unrivaled in the market, easy-to-use and feature-rich Actionable Business Intelligence and Immediate Value Maximize operational performance, reduce liability, achieve regulatory compliance and increase customer satisfaction. Our Hosted Call Recording solution saves your transaction for compliance reasons, training or quality monitoring with the highest security level. The Hosted Call Recording solution, The Recorder delivers the most comprehensive contact center recording capabilities, providing organizations operational flexibility and system resiliency. Hosted call-recording services make it easy and inexpensive to record verbal contracts, keep records of disclosures, and document proof of sales ... A powerful Hosted Call Recording solution with an advanced web-based interface and intuitive reporting package. Hosted Call Recording is an effective tool for any business to accurately measure performance, improve training and ensure compliancy. Learn how Hosted Call Recording can be used to improve your business, more about Hosted Call Recording and quality assurance solutions for call centers. Find out more : Hosted Call Recording

By Vocalcom

5 Ways Twitter is Transforming Customer Service

Social media platforms dominate the customer service sphere these days, serving as ideal channels for real-time service. However, of all social media channels, none seems to be as conversation-centric and fast-paced as Twitter. Unlike other platforms, Twitter most closely resembles traditional chat but bears additional features which have made it so popular and effective for customer service: hashtags for optimized...
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