Hosted Call Recording Solution for Contact Centers

Hosted Call Recording Solution for Contact Centers

Hosted Call Recording Solution for Contact Centers

Hosted Call Recording, solution unrivaled in the market, easy-to-use and feature-rich Actionable Business Intelligence and Immediate Value Maximize operational performance, reduce liability, achieve regulatory compliance and increase customer satisfaction. Our Hosted Call Recording solution saves your transaction for compliance reasons, training or quality monitoring with the highest security level. The Hosted Call Recording solution, The Recorder delivers the most comprehensive contact center recording capabilities, providing organizations operational flexibility and system resiliency. Hosted call-recording services make it easy and inexpensive to record verbal contracts, keep records of disclosures, and document proof of sales ... A powerful Hosted Call Recording solution with an advanced web-based interface and intuitive reporting package. Hosted Call Recording is an effective tool for any business to accurately measure performance, improve training and ensure compliancy. Learn how Hosted Call Recording can be used to improve your business, more about Hosted Call Recording and quality assurance solutions for call centers. Find out more : Hosted Call Recording

By Vocalcom

10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
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