Outbound Call Center Strategy & Best Time to Call

Outbound Call Center Strategy & Best Time to Call

Outbound Call Center Strategy & Best Time to Call

Increase Outbound Contact Ratios and triple productivity with predictive dialing The Vocalcom Predictive Dialer triples the amount of time agents are productively connecting with live prospects and having real conversations that yield greater revenue. The must-have for companies looking to optimize their outbound contact center. Vocalcom Predictive Dialer brings world-class campaign management, predictive dialing, and unique Active Blending capabilities to your sales or marketing organization. Vocalcom's Predictive Dialer offers multiple automated dialing solutions like Predictive, Power, Preview, & Progressive Dialing, so your organization can choose the automation technology that aligns best with your sales environment and goals. Vocalcom's Predictive Dialer boosts efficiency by automating the dialing of multiple numbers per contact, tripling the amount of time your agents are productively connecting with real prospects.

By Vocalcom

How Can I Convert Social Media Followers into Customers?

Everyone wants to be popular. It can make a contact center social media manager blush to see how their fantastic Facebook posts and tweets are garnering the attention of customers and admirers throughout the social media stratosphere. But, instead of refreshing your e-mail every five minutes to see if your account has been Twitter verified, it’s important not to lose...
View Full Article