Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Drive customer experience and agent effectiveness to new levels with the best-in-Class Contact Center Software Solution — Amazing for your customers, Powerful for your team.

Vocalcom Vocalcom Omni-channel Customer Engagement Center is an end-to-end mobile marketing & communication platform that integrates all communication channels on mobile, to reach the "always-connected" consumer. The Mobile combines user profiling, location targeting, personalised push notifications and deep contact center integration in your apps, to deploy a true omni-channel mobile strategy.

Vocalcom Effortless Contact Center™ is leading the next-generation of call center software — it comes with best-in-class breadth of contact center functionality — Secure and highly scalable with 99.999% service availability.

By Vocalcom

Vocalcom Ramps Up Westcon Group's Entrance into the Contact Center Market

Here at Vocalcom, we’re pleased to reveal our new partnership with Westcon Group, a value-added reseller (VAR) of category leading unified communications (UC), network infrastructure, data center and security solutions. Vocalcom hangs it hat on bringing today’s most disruptive and transformative call center solutions to market. Needless to say, we’re more than happy to reveal that Westcon resellers in North...
View Full Article