6 Tips for Measuring Customer Satisfaction
Posted in : Customer Service September 22 2016
These days, delivering great customer experiences is both more possible and challenging than before. Omnichannel customer engagement enables brands to connect with customers through more touchpoints than ever. However, the sheer number of channels can also be overwhelming to companies and customers alike, and many brands may find optimization of their omnichannel strategy an ongoing process requiring constant adjustments. For...