||1 shared customer service center
16,000 cars delivered per year
9,000 calls handled per month
Centrale Automobile Chérifienne is a leading company in the Moroccan automobile market, specializing in the biggest brands (Porsche, Bentley, Audi, Volkswagen). As part of a project focused on business processes digitization and service quality improvement, CAC deployed a new customer service center equipped with the Vocalcom Salesforce Edition solution.