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[Umrahme] Transforming integrated travel solutions with a customer-centric approach

 

Industry

Travel

Country United Arab Emirates
Activity Integrated travel services
Key Figures 5,000 customers
3 call centers in UAE, Egypt, and India
15 agents

Unmrahme – part of the Holidayme group – specializes in pilgrimage travel packages to Saudi Arabia. To support their ambitious plans to expand their services, they selected the Vocalcom Salesforce Edition to deliver a robust call center system that could natively integrate with their CRM application.

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