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[BABILOU] Presence and reassurance at the service of customer satisfaction

 

Industry

Services

Use case

Customer Service

Country France
Activity Business daycare centers
Key Figures 2400 employees
40,000 to 50,000 calls received per year

Active in 12 European countries, Babilou is the European leader of business daycare centers. With an approach based on closeness and personalization, Babilou chose the Vocalcom Salesforce Edition contact center solution to equip its customer service department.

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