Customer Testimonial
Omnichannel
Customer Engagement Solutions
En Voiture Simone is an online driving school that simplifies the preparation for traffic regulations and driver’s licenses. Created in 2015, the company was an immediate success. It raised 2 million euros for its development in 2018, and it was then acquired in 2021 by Cosmobilis, a company specialized in mobility solutions.
To support the acceleration of its business development, the driving school decided in March 2023 to endow its sales department with the Vocalcom solution integrated in Salesforce.
Challenges
Adopt a filtering strategy for inbound calls
Allow better team productivity and enable the company to reduce agent downtime
Improve business activity monitoring
Vocalcom advantages
Dialer performance
Integration with Salesforce
Filtering of inbound calls
Support in making changes
+ 200
Cities covered in France
En Voiture Simone increases its speed with outbound calls
To support the acceleration of its business development, the driving school decided in March 2023 to endow its sales department with the Vocalcom solution integrated in Salesforce.
12
agents based in Lyon
+ 2 million students
since its creation in 2015
