Employees on the frontline are often the employees that are the most visible; they are the sales people, the...
Successfully measuring employee engagement means understanding employee sentiments and motivations. This provides companies with a deeper understanding of both...
Cloud-based contact center solution by Vocalcom designed for simplicity and operational ease launched today in USARead more
Vocalcom delivers pure cloud contact center software through setup simplicity, enterprise-class support and operational security to small and medium-sized...
With worldwide revenue of cloud computing services slated to continually rise from now until 2018, where it’s slated to...
Implementing the cloud could be the best thing you do for your existing call center software. In fact, adopting...
Customer service has never been so convenient. The emergence of Vocalcom’s Hermes Cloud contact center solution has made management...
- Contact center software suite
- Small Businesses Create your call center in 15 minutes
- Inbound Customer service and support made easy
- Outbound Optimize outbound calls & lead management
- Proactive Chat Increase conversion rate & online sales
- Collections Contact more debtors in less time
- Retail In-store Kiosks: Add new touchponts
- WebRTC-Enabled Enabling home-based and remote agents
- Recording Securely record, store, and retrieve voice calls
- Virtualization Set up your virtual call center in no time
- Hybrid Cloud Easy transition and maximum flexibility
- Resources Library
- The Story Transforming the contact center industry
- Press Stay on top of our latest news here
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- Global Offices Americas | Europe | Middle East and Africa
- Events Events & trade shows all over the world
- Portal Login to your Vocalcom Customer Portal
- Contact Us We’re here to help