Customers today continue to demand more – including more responsive service and in more ways than just voice. In...
Companies aim to increase technology solution products and enhance customer service. Vocalcom, the leading Call Centre Solutions providers in...
Today, we live in a world of varying communication platforms – from Facebook to Twitter to video to Web...
Hotel Chocolat modernize is contact Center Solution and go social creating stunning customer experience.
The platform is initially a fully featured cloud-based contact center software that is based in South Africa and serving the SADC...
The Petroleum Institute Utilizes Vocalcom’s Virtual Call Center Solution After having launched a global project to optimize its customer...
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- Retail In-store Kiosks: Add new touchponts
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