• Press One Customer Care implements Vocalcom’s Hermes.Net and replaces legacy contact center solution

    Colorado Company Implements Hermes.Net Press One Customer Care is one of the largest outsourcers in the Colorado area. They successfully implemented Vocalcom’s Hermes.Net across their 2 locations. Vocalcom implemented two large scale architectures a primary production site and the second as a disaster recovery installed in their secure remote location. Fully-Blended Platform Press One Customer Care is taking advantage...

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  • Diet Center chooses VOCALCOM for a MultiSite OmniChannel Contact Center.

    Vocalcom Welcomes Nutrition and Diet Center The Nutrition and Diet Center is the first dedicated diet and weight loss health center in the Middle East. (KSA, Qatar, Lebanon, Kuwait and UAE) The Nutrition and Diet Center’s mission goes beyond the concept of weight loss, to that of helping the region’s communities achieve a better way of living. Elite Partnerships...

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  • Sodexo relies on the expertise and solutions of VOCALCOM

    Sodexo Utilizes Vocalcom Solutions Sodexo relies on the expertise and solutions of VOCALCOM to keep close to its customers:   Industry: motivation solutions by cheques and services cards: meal vouchers / gift cards / leisure checks / meal cards etc …  VOCALCOM solution is perfect to optimize leads detection campaigns and customer care service. It allows the KPI’S control....

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  • Cevital, 2nd most important Algerian Group chooses Hermes.NET.

    Cevital Chooses Vocalcom Solution Our Solution was chosen by the 2nd most important Algerian Group CEVITAL in order to manage their Omni-channel Customer management Contact Center. Cevital is a major Algerian Company, created by IssadRebrab in 1998. Currently, it’s the Second Algerian company by revenue behind Sonatrach . The company specializes in the food industry.
 Cevital employs over 15,000...

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  • Generali gets the most out of salesforce

    Generali Poised for Success With a significant global presence, Generali is the largest Italian insurer and the third largest in Europe. They operate 118 insurance companies in 70 countries in every continent with over 70 million clients. Their major strength is life insurance. Their remote sales driven Contact Center has become a very important strategic component of the group....

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