LAS VEGAS, NEVADA – February 23, 2019 – Vocalcom was presented with a Bronze Stevie® Award in the relationship management solution category in the 13th annual Stevie Awards for Sales & Customer Service for his feed-back Management solution : Survey Design by Opportunity
Created in 2005 and subsidiary of the Vocalcom Group, Opportunity is an innovative and committed player that supports and advises companies in the management of 100% digital and positive customer relationship projects in France and abroad and a presence in all sectors. (Telecom, Energy, Banking, Retail …).
Survey Design is an off-the-shelf solution for measuring your customers’ level of satisfaction. This information helps you to refine your strategies for handling the customer experience. This solution makes it possible to create a wide range of questionnaires with ease. You can incorporate your own company logo and set the editorial tone you want. It also gives you the choice of distributing your questionnaires through a wide range of different media channels.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.