{"id":359,"count":21,"description":"<p>Lea los \u00faltimos art\u00edculos y la informaci\u00f3n m\u00e1s reciente de Vocalcom para optimizar sus informes y an\u00e1lisis y ganar en eficacia operativa.<\/p>","link":"https:\/\/www.vocalcom.com\/es\/blog\/category\/call-center-kpi\/","name":"Reporting y anal\u00edticas","slug":"call-center-kpi","taxonomy":"category","parent":0,"meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vocalcom.com\/es\/wp-json\/wp\/v2\/categories\/359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vocalcom.com\/es\/wp-json\/wp\/v2\/categories"}],"about":[{"href":"https:\/\/www.vocalcom.com\/es\/wp-json\/wp\/v2\/taxonomies\/category"}],"wp:post_type":[{"href":"https:\/\/www.vocalcom.com\/es\/wp-json\/wp\/v2\/posts?categories=359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}