{"id":38405,"date":"2026-04-07T10:35:00","date_gmt":"2026-04-07T08:35:00","guid":{"rendered":"https:\/\/www.vocalcom.com\/?page_id=38405"},"modified":"2026-04-07T10:44:43","modified_gmt":"2026-04-07T08:44:43","slug":"rapport-rse","status":"publish","type":"page","link":"https:\/\/www.vocalcom.com\/fr\/rapport-rse\/","title":{"rendered":"Rapport RSE"},"content":{"rendered":"<h3><a href=\"https:\/\/www.vocalcom.com\/wp-content\/uploads\/2026\/04\/Vocalcom-CSR-Report-2025.pdf\">Vocalcom &#8211; CSR Report 2025<\/a><\/h3>\n<p>Vocalcom, \u00e9diteur international de solutions SaaS de gestion des interactions clients (CCaaS), publie son premier rapport RSE 2025 conforme au standard VSME. Structur\u00e9 autour de quatre piliers \u2014 environnement, social, \u00e9thique et achats responsables \u2014, ce rapport pr\u00e9sente les engagements du Groupe en mati\u00e8re de r\u00e9duction de son empreinte carbone (3 131 tCO\u2082e en 2023, objectif \u22125% d&rsquo;ici 2030), de d\u00e9veloppement de son capital humain (134 collaborateurs, ~30 nationalit\u00e9s, 99% de CDI), de s\u00e9curit\u00e9 de l&rsquo;information (certification ISO\/IEC 27001:2022) et d&rsquo;int\u00e9gration progressive de crit\u00e8res ESG dans sa cha\u00eene d&rsquo;approvisionnement. Fruit d&rsquo;ateliers collaboratifs men\u00e9s avec l&rsquo;ensemble des managers du Groupe, cette d\u00e9marche traduit la volont\u00e9 de Vocalcom de concilier performance technologique et responsabilit\u00e9 soci\u00e9tale.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vocalcom &#8211; CSR Report 2025 Vocalcom, \u00e9diteur international de solutions SaaS de gestion des interactions clients (CCaaS), publie son premier rapport RSE 2025 conforme au standard VSME. Structur\u00e9 autour de quatre piliers \u2014 environnement, social, \u00e9thique et achats responsables \u2014, ce rapport pr\u00e9sente les engagements du Groupe en mati\u00e8re de r\u00e9duction de son empreinte carbone [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":25351,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/cms.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-38405","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/pages\/38405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/comments?post=38405"}],"version-history":[{"count":3,"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/pages\/38405\/revisions"}],"predecessor-version":[{"id":38419,"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/pages\/38405\/revisions\/38419"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/media\/25351"}],"wp:attachment":[{"href":"https:\/\/www.vocalcom.com\/fr\/wp-json\/wp\/v2\/media?parent=38405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}