2014 eBusiness & Channel Strategy Forum Recap

2014 eBusiness & Channel Strategy Forum Recap

2014 eBusiness & Channel Strategy Forum Recap

Watch key insights from Forrester analysts and industry speakers during Forrester’s 2014 Forum for eBusiness & Channel Strategy Professionals in Chicago. Learn more about how Forrester can help you on the path to digital mastery at solutions.forrester.com/digital-business

By Vocalcom

The Cost of Losing Customer Satisfaction Without the Right Telemarketing Software

Successful telemarketing all depends on customer satisfaction. So, naturally, if your customers request to be on the “Do Not Call” list, you should immediately comply. Unfortunately, this leaves some telemarketing firms feeling as if they’re losing customers and, as a result, losing profit. What these individuals don’t realize, however, is that listening to their customers actually bolsters brand awareness and...
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