2014 eBusiness & Channel Strategy Forum Recap

2014 eBusiness & Channel Strategy Forum Recap

2014 eBusiness & Channel Strategy Forum Recap

Watch key insights from Forrester analysts and industry speakers during Forrester’s 2014 Forum for eBusiness & Channel Strategy Professionals in Chicago. Learn more about how Forrester can help you on the path to digital mastery at solutions.forrester.com/digital-business

By Vocalcom

Transform the Customer Experience with Vocalcom Cloud

Cloud computing has an ever-growing presence in the business world and has increasingly become the model of choice for contact centers. As a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers, the cloud contact center model offers numerous advantages in two principal ways: enhancing the efficiency of the contact...
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