2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

The nature of work is changing, and many finance teams are turning to transformation to manage this challenge—unfortunately, 70% fail. Leading companies successfully approach change by creating more effective finance operating models, improving overhead productivity, and developing the right nontechnical staff skills—all to help the business make better decisions and enable and support growth. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Virtual Queuing: Changing the World one Callback at a Time

‘Your estimated wait time is between three and five minutes. Please stay on the line until the next agent is available.’ How many times has this automated message been relayed to us? During our short lunch break? When we have that slight gap open to dial in and resolve that pressing issue? It seems like we’re always put on hold...
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