2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

The nature of work is changing, and many finance teams are turning to transformation to manage this challenge—unfortunately, 70% fail. Leading companies successfully approach change by creating more effective finance operating models, improving overhead productivity, and developing the right nontechnical staff skills—all to help the business make better decisions and enable and support growth. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

New Customer Service Stats That You Need to Know

The call center industry is synonymous with that of customer service. The two are like salt and pepper, a burger and fries or peanut butter and jelly. Any call center manager – or any business executive, for that matter – needs to stay on his or her toes when it comes to the latest trends, insight and pertinent data being...
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