2014 Top Insights for IT Executives

2014 Top Insights for IT Executives

2014 Top Insights for IT Executives

The nature of work is changing and technology has become the most integral business driver. As a result, IT organizations are under greater strain. To succeed in this environment, IT must make changes to the way it approaches IT strategy, operations, and workforce. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Positioning Your Company as a True Customer Support Center

Customer service is quickly becoming an enterprise that involves more than handling a customer’s question over the phone. With the public having practically 24/7 access to what a company provides via visiting the store and shopping online, the methods customers use or prefer to use to communicate with companies has developed to meet their immediate needs. It’s important to consider...
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