2014 Top Insights for IT Executives

2014 Top Insights for IT Executives

2014 Top Insights for IT Executives

The nature of work is changing and technology has become the most integral business driver. As a result, IT organizations are under greater strain. To succeed in this environment, IT must make changes to the way it approaches IT strategy, operations, and workforce. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Using CRM Solutions to Augment Your Call Center Services

All industries have the obligation to be flexible and to meet customers where they are in their lives. Not only this, but these customers are amidst a quickly evolving online space and in an always-connected environment. It should go without saying that agility and responsiveness are key. In the simplest sense, being able to quickly access and manipulate relevant customer...
View Full Article