2014 Top Insights for Sales and Marketing Executives

2014 Top Insights for Sales and Marketing Executives

2014 Top Insights for Sales and Marketing Executives

As deal complexity has risen, so too has customers' risk aversion and the number of stakeholders dedicated to a given purchase. Leading marketing and sales teams build consensus among diverse groups by tapping into the right values and fostering an environment of collective learning. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Achieving a Mobile-Minded Contact Center is Easier Than You Think

Smartphones, tablets and other smart devices enable contact center managers to stay constantly connected, enabling them to be fully engaged with their operations while being on the road, out of the office or checking up on other workstations, for example. These devices can be optimized with a fully functioning, unified dashboard that monitors key performance indicators (KPIs), call volume, queue...
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