3 Ways Industry Cloud Apps Help Communications Providers Thrive with Vlocity

3 Ways Industry Cloud Apps Help Communications Providers Thrive with Vlocity

3 Ways Industry Cloud Apps Help Communications Providers Thrive with Vlocity

Service providers are moving fast to meet consumers' insatiable demand for connectivity and content. But as they transform their networks and launch new services, legacy systems and process complexity impede their progress. Join us to learn how mobile and industry-specific cloud applications can help IT professionals innovate faster, help sales teams and channel partners capture bundled orders for complex services, and equip service agents to efficiently address billing and service inquiries. Vlocity Industry Cloud Apps are built entirely on the Salesforce1 Platform.

By Vocalcom

Achieving a Mobile-Minded Contact Center is Easier Than You Think

Smartphones, tablets and other smart devices enable contact center managers to stay constantly connected, enabling them to be fully engaged with their operations while being on the road, out of the office or checking up on other workstations, for example. These devices can be optimized with a fully functioning, unified dashboard that monitors key performance indicators (KPIs), call volume, queue...
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