4th&F Kerio

4th&F Kerio

4th&F Kerio

Kerio Technologies Achieves Global Consistency and Campaign Insight with Marketo

By Vocalcom

The Importance of Social Technology in the Call Center

One of the biggest game-changes in the call center world has been the rise of social technology. These changes facilitate consumers in not just dealing with specific issues and concerns, but also in allowing them to interact with conversations about a company’s product offerings, future developments in technology, and next steps from year to year. The ability to build relationships...
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