5 seconds to change lives of every customer! Future of marketing - keynote speaker

5 seconds to change lives of every customer! Future of marketing - keynote speaker

5 seconds to change lives of every customer! Future of marketing - keynote speaker

How the web is making customers impatient. Future of call-centres and web marketing, e-commerce and online trading. Patrick Dixon is a Futurist, and keynote speaker on wide range of global trends.

By Vocalcom

The Importance of Eliminating Hold Time Now

One of the challenges in running any contact center is making sure that the location is sufficiently and intelligently staffed. It’s not just about having the right number of physical agents on premises, but also about giving them the market’s most robust telemarketing software and tools to keep business operations smoothly flowing. Web, mobile and in-call virtual queuing capabilities empower...
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