5 seconds to change lives of every customer! Future of marketing - keynote speaker

5 seconds to change lives of every customer! Future of marketing - keynote speaker

5 seconds to change lives of every customer! Future of marketing - keynote speaker

How the web is making customers impatient. Future of call-centres and web marketing, e-commerce and online trading. Patrick Dixon is a Futurist, and keynote speaker on wide range of global trends.

By Vocalcom

7 Rules for Effective Customer Service Communication

In customer service interactions, communication means everything. Whether a customer needs help with a product purchase or is completely frustrated to the point of leaving the brand, customer service agents need to use the right skills to connect with customers in a way that leaves them calmer, satisfied, and confident in the brand. Here are seven rules for effective customer...
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