A closer look at Avaya Fabric Orchestrator

A closer look at Avaya Fabric Orchestrator

A closer look at Avaya Fabric Orchestrator

Sri Phanindra, Avaya Product Management provides a short introduction to Avaya Fabric Orchestrator - a scalable, integrated and ready to deploy management solution that simplifies and automates orchestration of a hybrid network comprising of both Legacy Infrastructure and SDN infrastructure.

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Part 2 - Turning Your Contact Center into More than Just a Cost Center

One huge challenge today for many enterprises is supporting consumers who begin transactions on one channel and then move to another. In part one of this series, we examined how customer experience teams need to better optimize these strategies for companies’ overall goals and objective with advanced, integrated call center software solutions. Perhaps one of the biggest downfalls for a...
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