A closer look at Avaya Fabric Orchestrator

A closer look at Avaya Fabric Orchestrator

A closer look at Avaya Fabric Orchestrator

Sri Phanindra, Avaya Product Management provides a short introduction to Avaya Fabric Orchestrator - a scalable, integrated and ready to deploy management solution that simplifies and automates orchestration of a hybrid network comprising of both Legacy Infrastructure and SDN infrastructure.

By Vocalcom

The Perks of a CRM Dialer - Enhanced Agent Productivity

In any call center, enhancing agent productivity is always top of mind. One step to take toward reaching this goal involves the implementation of a CRM dialer. For every product, though, there are many different models to choose from, and it’s important that the chosen product and model gives your agents access to multiple dialing modes. Let’s take a look...
View Full Article