A Day in the Life of Social Media

A Day in the Life of Social Media

A Day in the Life of Social Media

How powerful can social media be? Watch and find out.

By Vocalcom

6 Key Benefits of a Cloud Contact Center

As the global cloud market continues to grow at a steady pace, cloud contact center solutions likewise remain a robust tool for delivering superior customer experiences. Indeed, a Forrester report predicts that the global cloud market will reach $146 billion this year and $236 billion by 2020. With the promise of greater scalability, improved efficiency, and lower costs to companies,...
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