A First Look at Windows 10

A First Look at Windows 10

A First Look at Windows 10

This is a recording of a media briefing held Sept. 30, 2014 in San Francisco, where Microsoft shared details of its new direction and roadmap with Windows 10 for enterprise, along with a demo of an early preview of the new operating system

By Vocalcom

Three Predictions for Customer Service in 2014

It’s hard to believe, but the holiday season is upon us, and even more unfathomable is the quickly approaching year of 2014. For the call center industry, each new calendar represents new opportunities to update call center software and improve customer service. Let’s take a look at three predictions for customer service in the New Year. The Personal Cloud Will...
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