A First Look at Windows 10

A First Look at Windows 10

A First Look at Windows 10

This is a recording of a media briefing held Sept. 30, 2014 in San Francisco, where Microsoft shared details of its new direction and roadmap with Windows 10 for enterprise, along with a demo of an early preview of the new operating system

By Vocalcom

5 Ways Visual IVR Enhances the Self-Service Experience

Self-service goes hand in hand with customer empowerment. These days, many customers are on the go and seek quick answers. Giving them the tools for faster yet optimized service is key to winning their confidence and long-term loyalty. One such tool is IVR, or interactive voice response, a telephony menu system that uses either speech-recognition or touch-tone technology to enable...
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