About Netiquette

About Netiquette

About Netiquette

http://www.NetworkEtiquette.net Netiquette history, vision, and values. Created by David Chiles David Paul Chiles Publishing

By Vocalcom

7 Tips for Training Call Center Agents Effectively

Call center agents are at the core of every brand’s customer experience. As they are given the important tasks of communicating with customers and finding solutions while using numerous technologies, it’s essential that they receive the proper training to deliver the best service possible. Here are seven tips for training call center agents effectively. Use customer feedback as training material...
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