Account and Contact Management â Sales Cloud Demo

Account and Contact Management â Sales Cloud Demo

Account and Contact Management â Sales Cloud Demo

Bring social intelligence to your sales process. Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.

By Vocalcom

6 Tips for Using Big Data to Transform Customer Experiences

The wealth of customer data these days presents a challenging task for brands. Metrics such as abandonment rates, first contact resolution, and average handing time certainly provide insights into the quality of customer experiences being delivered. However, most brands also recognize the critical importance of big data in getting a truly global view of what their customers want. From email...
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