Account and Contact Management â Sales Cloud Demo

Account and Contact Management â Sales Cloud Demo

Account and Contact Management â Sales Cloud Demo

Bring social intelligence to your sales process. Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.

By Vocalcom

It Doesn't Matter Whether the Customer is Always Right - the Customer is Always a Customer

As much as contact center agents can grow weary of difficult customer inquiries – the kind where the customer simply cannot be satisfied by the agent’s responses – customers are equally ambivalent when they reach out to a contact center agent. They’re hoping for the best and worried that they perhaps do not have the proper information that will allow...
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