Accounts and Contacts Feature Demo

Accounts and Contacts Feature Demo

Accounts and Contacts Feature Demo

Close more deals, and track all of your customer interactions from anywhere, with Sales Cloud Accounts and Contacts.

By Vocalcom

Omnichannel is the Key to a Seamless Customer Experience

It seems that many brands nowadays are taking an omnichannel approach by embracing social media, SMS, chat, email, and video in addition to the traditional voice channel. Taking this approach, however, is not quite the same as delivering an optimized omnichannel experience. Accenture reports that 65% of consumers are frustrated by inconsistent experiences across channels, while Forrester further reports that...
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