Achieveit

Achieveit

Achieveit

Discover how a small company analyzes products, meets customer demands, tracks opportunities from lead to close, systemizes sales, and scales for growth at every step. This short interview from the Salesforce Success Series features Achieveit, a growing technology firm focused on bringing big thinkers and doers together to do great things. Learn more about how Salesforce helps small business at salesforce.com/small-business-solutions.

By Vocalcom

Great Power and Great Responsibility: Social Media as a Call Center Solution

There’s a universal feeling of frustration in being told to “Please hold” until an important question can be answered. In today’s social media-driven market, we have been conditioned to want answers immediately. Luckily, that immediacy can be found when virtual call centers utilize the power of online services such as Facebook or Twitter to increase customer satisfaction. Recent data shows...
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