Active Audiences Feature Demo

Active Audiences Feature Demo

Active Audiences Feature Demo

With Active Audiences, marketers reach their own contacts with ads, using precise segments they create in Salesforce Marketing Cloud.

By Vocalcom

The Nature of the Multi-Channel Challenge

Multi-channel customer service is explosive right now. In fact, it was one of the biggest trends identified at this month’s Call Center Week 2013, a highly anticipated industry event held in Las Vegas, Nev. from June 13-14. As a pioneer of the evolved, digital, cloud contact center, Vocalcom is always interested in learning more about the state of multi-channel customer...
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