Admin Keynote Recap

Admin Keynote Recap

Admin Keynote Recap

This year we had our first ever Admin Keynote! This keynote featured some super #awesomeadmin stories, exciting new features developed especially for admins, and celebrated admin superhero powers. Did you miss it? Now you can join us as we recap the fun with our admin superheroes, and share the fantastic demos from the keynote.

By Vocalcom

The Tale of One Successful Company's Customer Service Meltdown

It just goes to show that even the most profitable company can begin to burn if it doesn’t ensure a competitive, pleasant customer experience. The company in question is Ryanair, a European low-cost airline. Ryanair boasts annual profits of about 500 million euro; however, the brand is now experiencing profit warnings, likely due to what CEO Michael O’Leary would rather...
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