Admin Keynote Recap

Admin Keynote Recap

Admin Keynote Recap

This year we had our first ever Admin Keynote! This keynote featured some super #awesomeadmin stories, exciting new features developed especially for admins, and celebrated admin superhero powers. Did you miss it? Now you can join us as we recap the fun with our admin superheroes, and share the fantastic demos from the keynote.

By Vocalcom

5 Tips for Great Customer Communication

Building strong relationships with your customers begins with great communication. Whether customers contact your brand for a service issue or sales assistance, your agents should always take an approach that makes customers feel confident and appreciated. Here are five communication tips that will delight your customers and win their trust for the long-term. Humanize each interaction Every exchange should begin...
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