Admin Keynote Recap

Admin Keynote Recap

Admin Keynote Recap

This year we had our first ever Admin Keynote! This keynote featured some super #awesomeadmin stories, exciting new features developed especially for admins, and celebrated admin superhero powers. Did you miss it? Now you can join us as we recap the fun with our admin superheroes, and share the fantastic demos from the keynote.

By Vocalcom

Tapping into Customer Service Equilibrium

Cloud contact centers, like any other business, rely on one thing – the customer. This is why among every single aspect of running and developing a successful enterprise, maintaining and improving customer service is perhaps one – if not the most – important thing for a company to pour its resources into. As we all know, the customer service landscape...
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