Advising in Action: Ensuring Student Success

Advising in Action: Ensuring Student Success

Advising in Action: Ensuring Student Success

Northeastern University has developed several student-centered applications on the Salesforce platform over the last 7 years. In this show, we'll focus on how the university has robust tools to support academic and co-curricular advising. Come learn how different types of advisors are using Salesforce to manage their student caseloads, including case management tools, customized notes, and online appointment scheduling.

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Top Considerations When Making a Hosted Call Center Investment

Your business is constantly evolving, and you need a hosted call center solution that keeps up with growth and seasonal demand. If you’re currently on the lookout for a hosted call center solution, don’t be too hasty when it comes to investing. Instead, look for a solution that supports both your current needs as well as your future projections: ·        ...
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