Age of Empires

Age of Empires

Age of Empires

Build a castle city, defend against marauders and, when you’re ready, lay siege to opponents’ cities. All before breakfast. Join Age of Empires: Castle Siege. Download and play today on Windows Phone: http://wndw.ms/HfD0Wj

By Vocalcom

What is Customer Relationship Management?

From BPO and IP to CEM and SIP, call center jargon often seems like a dizzying maze of mysterious acronyms. Today, we’re focusing on one of them: CRM, or Customer Relationship Management. First, let’s clarify exactly what is meant by customer relationship management. Our own CRM partner, Salesforce, excellently defines the term in a recent blog post, comparing it to...
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