Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

As part of a plan to upgrade its in-flight entertainment, improve customer loyalty, and enhance its overall passenger experience, Alaska Airlines deployed 7,000 tablets running Windows Embedded 8.1 Industry. The tablets include offerings from Xbox games and movies to the latest TV shows and magazines.

By Vocalcom

10 Steps to Creating the Perfect Live Chat Customer Experience

As described in our previous blog post, live chat is an essential channel for driving sales and customer satisfaction. From providing service on the go to helping customers make purchase decisions, live chat offers tremendous potential for delivering great customer experiences. Here are ten steps to creating the perfect live chat customer experience. Provide live chat on the most popular...
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