American Express wins Best Medium Centre at the Top 50 Gala Dinner

American Express wins Best Medium Centre at the Top 50 Gala Dinner

American Express wins Best Medium Centre at the Top 50 Gala Dinner

Interview with Karen Cleaver and Marline Laudan from American Express

By Vocalcom

Tapping into Customer Service Equilibrium

Cloud contact centers, like any other business, rely on one thing – the customer. This is why among every single aspect of running and developing a successful enterprise, maintaining and improving customer service is perhaps one – if not the most – important thing for a company to pour its resources into. As we all know, the customer service landscape...
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