Analytics — Salesforce World Tour NYC — June 18, 2015

Analytics — Salesforce World Tour NYC — June 18, 2015

Analytics — Salesforce World Tour NYC — June 18, 2015

Analytics — Salesforce World Tour NYC — June 18, 2015

By Vocalcom

How to Choose the Right Social Media Platform For Your Call Center Goals

Today’s more advanced contact center offerings boast seamless and intuitive social media support, but that doesn’t mean they are necessarily easy for a contact center manager to leverage. Social media is not a one-size-fits-all type of strategy and, accordingly, neither is the type of social media you leverage to meet you contact center goals. Here are some tips and tricks...
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