AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

How do you empower an entire global organization through a risk management work platform while improving efficiencies in numerous business units/departments? Join us for examples of how Fortune 1000 organizations successfully leverage Riskonnect (native risk management work platform app) to drive risk management into the operations of an organization while improving productivity. Hear how Ruby Tuesday improved customer service response time from 8 minutes to 2 minutes, reduced fraudulent claims by 76%, and reduced guest services work hours by 33%. And, learn how Avery Dennison improved data accuracy and realized a 67% improvement in efficiency by changing how they gather insurance-related information and submit this information to their insurance carriers.

By Vocalcom

Taking the Pause Out of the Customer Call

Getting agents on the phone with customers quickly is a key goal of any organization with an outbound call center. And according to a recent study, that’s exactly what customers want, too. The research notes that the majority of consumers like to be contacted by telephone, and will even take calls from unknown numbers, provided the agent picks up quickly....
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