AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

How do you empower an entire global organization through a risk management work platform while improving efficiencies in numerous business units/departments? Join us for examples of how Fortune 1000 organizations successfully leverage Riskonnect (native risk management work platform app) to drive risk management into the operations of an organization while improving productivity. Hear how Ruby Tuesday improved customer service response time from 8 minutes to 2 minutes, reduced fraudulent claims by 76%, and reduced guest services work hours by 33%. And, learn how Avery Dennison improved data accuracy and realized a 67% improvement in efficiency by changing how they gather insurance-related information and submit this information to their insurance carriers.

By Vocalcom

6 Ways Predictive Dialers Drive Brand Success

In the contact center, time is everything. Every second wasted results in fewer sales and missed opportunities for delivering great customer service. Fortunately, predictive dialers offer the perfect solution to this problem, as this automated technology filters out obstacles and places calls at optimal times to ensure better results. Here are six ways predictive dialers can drive successful sales and...
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