Apple - Apple Watch - Introducing Apple Watch

Apple - Apple Watch - Introducing Apple Watch

Apple - Apple Watch - Introducing Apple Watch

Apple Watch is the most personal product Apple has ever made, because it’s the first one designed to be worn. Narrated by Jony Ive, Senior Vice President, Design at Apple. http://www.apple.com/watch/?cid=www-us-yt-wch-pm

By Vocalcom

The Emergence of the Social Call Center

Picture this: your call agent thinks that a customer is offering his or her complete, undivided attention. In reality, however, the customer is only partially listening. That’s because he or she is on Facebook and Twitter, sending a text message, checking out your company on LinkedIn and sending e-mail – all while trying to grab a bite to eat before...
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