Apple Watch â Guided Tour: Digital Touch

Apple Watch â Guided Tour: Digital Touch

Apple Watch â Guided Tour: Digital Touch

Learn how to quickly connect with people you care about in new ways only Apple Watch makes possible.

By Vocalcom

7 Best Practices for Effective Call Quality Monitoring

These days, the words "omnichannel customer experience" evoke thoughts of social media channels and messaging apps. For this reason, it's important not to overlook the all-important voice channel: As many studies have shown, it remains a trusted channel for complex customer situations as well as a preferred method of contact among older consumers. With effective call quality monitoring practices, contact...
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