Ask an Advisor: Rolling with the Punches

Ask an Advisor: Rolling with the Punches

Ask an Advisor: Rolling with the Punches

Knowing what’s happening outside and around your neighborhood can have an impact on your business’ bottom line - for better or worse. Join the Google Small Business Community (http://g.co/GSBC) and Advisor +Aileen Gemma Smith,  who will answer your questions about how to anticipate business interruptions impacting your brick & mortar business and how to roll with the punches. RSVP and submit your questions below.

By Vocalcom

5 Steps to Turn Around a Poor Customer Service Experience

Happy customers are often willing to show their gratitude, with many turning to social media to show their contentment with a brand. In an ideal situation, such a customer becomes a brand advocate and loyal in the long-term. But the reality remains that no brand is perfect, and every customer is a human being subject to frustrations and expectations that...
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