At the Corner Of Innovation And Transformation: The Walgreen Story

At the Corner Of Innovation And Transformation: The Walgreen Story

At the Corner Of Innovation And Transformation: The Walgreen Story

Sona Chawla, President of Digital and CMO at Walgreens Co. shares how Walgreens is transforming their digital presence and urges companies to stop thinking of marketing as a "flash in the pan" campaign and shift toward creating a platform that people can add to and will live for a very long time.

By Vocalcom

Battle of the Cloud Contact Center

As contact centers increasingly rise to the cloud, a move for your business may feel inevitable. Before you make the jump, though, there is an important choice to make: Do you want your cloud contact center to be public, private or hybrid? While each option allows those in your company to enjoy simultaneous access to your most vital and useful...
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