Autolib': Driving the value of the Internet of Things

Autolib': Driving the value of the Internet of Things

Autolib': Driving the value of the Internet of Things

In any major city, rush-hour driving can be tres miserable. Rather than sit idly by, officials in Paris decided to take action to ease congestion, noise and pollution. They created an intelligent car-sharing service built on Microsoft technologies that's transforming the Paris commute and taking thousands of cars off the roads. By connecting devices and harnessing new data streams, the Internet of Things (IoT) is creating a streamlined and personalized customer experience.

By Vocalcom

60 Percent of Commercially Successful Innovations Come From Your Customers

It’s easy to lose sight of the individual when dealing with a customer who contacts your call center. Earlier, we’ve talked about the different ways in which to pleasantly surprise your call center customer, thus enriching his or her experience and making any exchange for an agent as pleasant as possible. Let’s now take a look at three more call...
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