Avaya Agent for Chrome

Avaya Agent for Chrome

Avaya Agent for Chrome

New Customer Engagement solution from Avaya and Google. Avaya Agent for Chrome. Simple, fast and more secure agents anywhere. Learn more: www.avaya.com/ccefficiency

By Vocalcom

5 Ways Chat Drives Great Customer Experiences

As the demand for quick yet personalized customer service grows, chat has become an ideal channel for effective communication. eConsultancy reports that 79% of customers prefer live chat for its immediacy, while Roos IT cites that 63% of customers claim they are more likely to return to a website that offers live chat over one that does not. With the...
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