Avaya Control Manager

Avaya Control Manager

Avaya Control Manager

Control Manager is a Web-based application that provides you with secure, economical, efficient, single-point management of contact center resources — from back-office operations, to self-service and agent-assisted customer interactions.

By Vocalcom

10 Reasons Why A Hybrid Cloud Is Better

The hybrid cloud is the future for many companies. Businesses large and small are turning to blended infrastructure because it combines the best of all worlds: public cloud, private cloud and dedicated servers working together in any combination.Here are 10 reasons why a hybrid cloud is better for your business and your customers:
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